Community
Bank of Oklahoma
Online
Banking
Access Agreement
I. Introduction
II. Accessing Your Community Bank of
Oklahoma Accounts through online banking
A. Requirements
B. Electronic Mail (E-mail)
C. Fees
D. New Services
E. Benefits of Using Online Banking
III. Terms and Conditions
A. Your Online Password
B. Our Liability
C. Overdrafts: Order of Payments, Transfers, Other Withdrawals
D. Hours of Accessibility
E. Additional Terms and Conditions
IV. Online Banking Payment Services
A. Using the Service
V. General Terms
A. Changes to Charges, Fees or Other Terms
B. Disclosure of Account Information
C. Questions or Error Correction on Online Banking Transactions
D. Other General Terms
VI. Protecting Your Account
A. Preventing Misuse of Your Account
B. Unauthorized Transactions in Your Community
Bank of Oklahoma Accounts
I. Introduction
This
Online Access Agreement ("Access Agreement") for accessing your Community Bank of Oklahoma accounts
through Online banking explains the terms and
conditions governing the Online banking services. By using the Online Banking
Services, you agree to the terms and conditions of this Access Agreement. This
Online Access Agreement will be governed by and interpreted in accordance with
Federal law and regulation, and to the extent there is no applicable Federal law or regulation, by the laws of the State
of Oklahoma. The terms "we,"
"us," "our," "CBOK,"
and "Bank" refer to Community
Bank of Oklahoma. "You" refers to each signer on an account. The
term "business days" means Monday through Friday, excluding Saturday,
Sunday and Federal holidays.
Online
Banking can be used to access Community
Bank of Oklahoma accounts. Each of your accounts at Community Bank of Oklahoma is also governed by the applicable
account disclosure statement ("Deposit Agreement and Disclosure").
II. Accessing Your Community Bank of
Oklahoma Accounts through Online Banking
A. Requirements
To
access your accounts through Online Banking, you must have a Community Bank of Oklahoma account and
an Online password.
.
B. Electronic Mail (E-mail)
Sending
electronic mail (E-mail) through Online Banking is a way to communicate with
the Bank. E-mail is provided for you to ask questions about your account(s) and
provide general feedback. E-mail is accessible after you sign on with your
password to a session of Online Banking. To ensure the security of your account
information, we recommend that you use E-mail when asking specific questions
about your account(s).
You
cannot use E-mail to initiate transactions on your account(s). For banking
transactions, please use the appropriate functions within Online Banking or
call 405-453-7101, 405-392-3600, or 405-224-8737
C. Fees
There
are no monthly or transaction fees for accessing your account(s) through Online
Banking. Please note that fees may be assessed by your Online
service provider.
D. New Services
Community Bank of Oklahoma may, from time
to time, introduce new Online services. We will notify
you of any new services. By using these services when they become available,
you agree to be bound by the rules communicated to you concerning these
services.
E. Benefits of Using Online Banking
With
Online Banking, you can manage your personal or small business accounts from your
home or office on your personal computer. You can use Online Banking to:
• View account
balances and review transaction history.
• Transfer money
between accounts. (As noted in the applicable account Deposit Agreement and
Disclosure Statement).
• Communicate
directly with Community Bank of Oklahoma
through E-mail.
III.
Terms and Conditions
The first time
you access your Community Bank of
Oklahoma accounts through Online Banking you agree to be bound by all the
terms and conditions of this Agreement and acknowledge your receipt and
understanding of this disclosure.
A.Your Online Password
You
will be given an Online Password that will give you access to your Community Bank of Oklahoma accounts for
Online Banking access. After you have entered this password it will
automatically prompt you to change your password. Your password can also be changed within Online Banking using the Other Tab. We recommend that you change
your password regularly. Community Bank
of Oklahoma will act on instructions received under your password. For
security purposes, it is recommended that you memorize this Online
password and do not write it down. You are responsible for keeping your
password, account numbers and other account data confidential.
C. Our Liability
Except
as specifically provided in this Agreement or where the law requires a
different standard, you agree that neither we nor the service providers shall
be responsible for any loss, property damage or bodily injury, whether caused
by the equipment, software, Community
Bank of Oklahoma, OR by Internet browser providers such as Netscape (Netscape Navigator browser) and Microsoft
(Microsoft Internet Explorer browser) , OR by Internet access providers OR by
Online service providers OR by an agent or subcontractor of any of the
foregoing. Nor shall we or the service providers be responsible for any direct,
indirect, special or consequential, economic or other damages arising in any
way out of the installation, use or maintenance of the equipment, software, the
Online Financial Services, or Internet browser or access software.
D. Overdrafts: Order of Payments,
Transfers, Other Withdrawals
If
your account has insufficient funds to perform all electronic funds transfers
(ATM withdrawals, pre-authorized transactions, E-Bank transfers that you have
requested for a given business day), then:
•
Certain electronic funds transfers involving
currency disbursement, like ATM withdrawals, will have priority, and
•
The electronic funds transfers initiated through
Online Banking may result in an overdraft of your account and may, at Community Bank of Oklahoma's
discretion, be canceled.
In
addition, you will be charged the same overdraft charges that apply to your
account.
E. Hours of Accessibility
You
can access your Community Bank of
Oklahoma accounts through Online Banking seven days a week, 24 hours a day.
However, at certain times, some or all of Online Banking may not be available
due to system maintenance. You will be notified online when this occurs.
A
transfer initiated through Online Banking before 2:30pm Central Time on a business day is posted to your account the
same day. All transfers completed after 2:30pm
Central Time on a business day or on
a Saturday, Sunday or banking holiday, will be posted on the next business day.
Our
business days are Monday through Friday. Saturday, Sunday and Federal holidays
are not included as a business day.
F. Additional Terms and Conditions
Obtaining
Account Balance and Transaction History - You can obtain balance and
transaction history on all eligible accounts. Current balance and activity
information is available as of the close of the previous business day.
Transferring
Funds - The number of transfers from a savings account is limited as described
in the applicable Deposit Agreement and Disclosure. If a hold has been placed
on deposits made to an account from which you wish to transfer funds, you
cannot transfer the portion of the funds held until the hold expires.
V. General Terms
A. Changes to Charges, Fees or Other
Terms
We
reserve the right to change the charges, fees or other terms described in this
Agreement. However, when changes are made to any fees or charges, we will
notify you Online, or send a notice to you at the address shown on our records,
or send you an electronic mail message (E-mail). The notice will be posted or
sent at least thirty (30) days in advance of the effective date of any
additional fees for Online transactions, or of any stricter limits on the type,
amount or frequency of transactions or any increase in your responsibility for
unauthorized transactions, unless an immediate change is necessary to maintain
the security of the system. If such a change is made, and it can be disclosed
without jeopardizing the security of the system, we will provide you with
electronic or written notice within thirty (30) days after the change. As
always, you may choose to accept or decline changes by continuing or
discontinuing the accounts or services to which these changes relate. We also
reserve the option, in our business judgment, to waive, reduce or reverse
charges or fees in individual situations. Changes to fees applicable to
specific accounts are governed by the applicable Deposit Agreement and
Disclosure.
B. Disclosure of
Account Information
You
understand that in addition to information furnished pursuant to legal process,
some information about your accounts may automatically be disclosed to others.
For example, the tax laws require disclosure to the government of the amount of
the interest you earn, and some transactions, such as certain large currency
and foreign transactions, must be reported to the government. In addition, the
Bank routinely informs Chex Systems when accounts are closed by the Bank
because they were not handled properly. The Bank may also seek information
about you from others, such as a credit bureau and/or chex
systems, in connection with the opening or maintaining of your account. You
hereby authorize these transfers of information.
C. Questions or Error Correction on Online
Banking Transactions
In
case of questions or errors about E-Bank funds transfers through E-Bank
involving your account, here is what you should do:
• Contact Community Bank of Oklahoma by
electronic mail (E-mail)
• Telephone Community Bank of Oklahoma at 405-453-7101, 405-392-3600 , or
405-224-8737
• Write Community Bank of Oklahoma PO Box 159 Verden,
OK 73092, PO Box 1433, Newcastle OK
73065, or 1227 W. Grand Chickasha, Ok 73092 as soon as you can if you think
your statement or transaction record is wrong, or if you need more information
about a transaction listed on the statement or transaction record
• We must hear from
you no later than sixty (60) days after we have sent the first paper statement
on which the problem or error appeared. If you notify us verbally, we require
that you send us your complaint or question in writing within ten (1O) business
days.
• Tell us your name
and account number
• Describe the
error or the transaction you are unsure about, and explain why you believe it
is in error or why you need more information and provide an approximate time
when the transaction took place.
• Tell us the
dollar amount of the suspected error.
• Here's what we
will do:
We
will tell you the results of our investigation within ten (10) business days,
after we hear from you and will correct any error promptly. If we need more
time, however, we may take up to forty-five (45) days, or ninety (90) days in
the case of new accounts, to investigate your complaint or question. If we
decide to do this, we will credit your account within ten (10) business days,
or twenty (20) business days in the case of point of sale or international
transactions, for the amount you think is in error, so that you will have the
use of the money during the time it takes us to complete our investigation. If
we ask you to put your complaint or question in writing and we do not receive
it within ten (10) business days, we may not credit your account. If we determine that
there was no error, we will send you a written explanation within three (3)
business days after we finish our investigation and debit the amount of the
error that we previously credited. You may request copies of the documents that
we used in our investigation.
If
we do not complete a transfer to or from your Community Bank of Oklahoma account on time or in the correct amount
according to our agreement with you, we will be liable for your losses or
damages. However, there are some exceptions. We will not be liable, for
instance:
• If, through no
fault of ours, you do not have enough money in your account to make a transfer.
• If a legal order
directs us to prohibit withdrawals from the account.
• If your account
is closed or if it has been frozen.
• If the transfer
would cause your balance to go over the credit limit for any credit arrangement
set up to cover overdrafts.
• If you, or anyone
you allow, commits any fraud or violates any law or regulation.
• If any electronic
terminal, telecommunication device or any part of the electronic fund transfer
system is not working properly.
• If you have not
properly followed the instructions for using Online Banking.
• If circumstances
beyond our control (such as fire, flood or improper transmission or handling of
payments by a third party) prevent the transfer, despite reasonable precautions
taken by us.
Other
agreements for all deposit transactions are set out in the deposit agreement.
D. Other General Terms
Other
Agreements - In addition to this Agreement you hereby agree to be bound by and will
comply with the requirements of the applicable Deposit Agreement and
Disclosure, the Bank's rules and regulations, the rules and regulations of any
funds transfer system to which the Bank belongs, and applicable State and
Federal laws and regulations. We agree to be bound by them, also. Community Bank of Oklahoma Reserves the
Right to terminate this Agreement - The Bank reserves the right to terminate
this Agreement and your access to Online Banking, in whole or in part, at any
time without prior notice.
VI. Protecting Your Account
A. Preventing Misuse of Your Account
Your
role is extremely important in the prevention of any wrongful use of your
account. You must promptly examine your statement upon receipt. If you find
that your records and ours disagree, you must immediately call Community Bank of Oklahoma at 405-453-7101, 405-392-3600, or 405-224-8737
Protecting
Personal Information - In addition to protecting your account information, you
should also take precautions to protect your personal identification
information, such as your driver's license, Social Security Number, etc. This
information by itself or together with information on your account may allow
unauthorized access to your account(s). It is your responsibility to protect
personal information with the same level of care that you protect your account
information.
Taking
Care of Your Online Password - The password that is used to gain access to
Online Banking should also be kept confidential. For your protection we
recommend that you change your Online password
regularly. It is recommended that you memorize this Online
password and not write it down.
You
are responsible for keeping your password, account numbers and other account
data confidential. If you believe that your Online password may have been lost
or stolen, or that someone has transferred or may transfer money from your
account without your permission, please contact Community Bank of Oklahoma at once at 405-453-7101, 405-392-3600,
or 405-224-8737 .
B. Unauthorized Transactions in Your
Community Bank of Oklahoma Accounts
Notify
us immediately if you believe another person has improperly obtained your Online password. Also notify us if someone has transferred
or may transfer money from your account without your permission, or if you
suspect any fraudulent activity on your account. Only reveal your account
number to a legitimate entity for a purpose you authorize (such as your
insurance company for automatic payments). To notify us, call Community Bank of Oklahoma at 405-453-7101, 405-392-3600, or 405-224-8737 or write Community Bank of Oklahoma, PO Box 159 Verden,
Ok 73092, PO Box 1433, Newcastle, OK 73065, or 1227 W. Grand Chickasha, Ok
73018.
If
your Online password has been compromised and you tell us within two (2)
business days after you learn of the loss or theft, you can lose no more than
$50 if someone used your Online password without your permission to access a Community Bank of Oklahoma deposit
account. If you do NOT tell us within two (2) business days after you learn of
the loss or theft, and we could have stopped someone from taking money without
your permission had you told us, you could lose as much as $500.
Also,
if your statement shows withdrawals, transfers or purchases that you did not
make or authorize, please notify us immediately. If you do not notify us within
sixty (60) days after the first paper statement which contained the transaction(s)
in question was mailed to you, and we could have stopped someone from taking
money if you had told us in time, you may not get back any money lost after the
sixty (60) days. If extenuating circumstances, such as a long trip or hospital
stay, kept you from telling us, the time periods in this section will be
extended.